🔁How conversions are counted

How we count and display information about the conversions

How conversions are counted

Our application counts only the successful conversions. It means that the following scenarios are not counted as conversions:

  • excluded: all failed conversions - those that didn't finish

  • excluded: all in-progress conversions - they will be counted only if they succeed

  • excluded: all files that were uploaded, but users didn't click to start the conversion

How to read the information on the Usage screen

  • If you are a single user, the screen shows your conversions.

  • If you are in an organization, the screen shows the total number of successful conversions triggered by all the teammates.

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